Many of us have heard that the key to any successful relationship is open communication. This doesn’t just apply to our personal relationships (e.g., romantic relationships, family relationships, friendships). Effective communication is also vital among colleagues in the workplace.
Effective workplace communication goes beyond just day-to-day conversations with your colleagues, supervisors, or direct reports. It also includes communication via email and written reports, understanding which methods of communication are most effective in which circumstances, and knowing how to interact with various stakeholders, including funders, customers, and vendors.
Discussed below are four reasons that open communication is so important to organizational success.
- Helps with Diversity. Good communication skills can help break the barriers that may be put in place by cultural or linguistic differences. Equipping employees with effective communication skills can help them understand one another better. Avoiding cultural confusion through effective communication leads to increased productivity, fewer errors, and smoother operations.
- Expands Opportunity for Global Business. Related to #1 above, the world is becoming increasingly global and it is more likely that companies are employing people from all over the world. It is therefore critical to know how to interact with your international counterparts, both in terms of the words you use and the methods of communication. Effective communication and collaboration with colleagues around the world helps multiply a company’s global impact.
- Team-building. Effective communication helps build efficient teams. With open communication, employees are more likely to trust one another and less likely to compete with one another. Employees can work together harmoniously, again leading to greater productivity. They can focus on the task at hand without worrying about if they are being noticed or if they are valued. With healthy communication, constructive feedback can be given and received without creating a toxic work environment.
- Increases Employee Morale. Employees feel better when lines of communication are open. With open communication, employees can do their jobs efficiently and with a positive attitude. When they are clear about exactly what’s expected of them, they have the confidence to do their jobs productively. In turn, they feel more satisfied, which allows them to be even more productive.
Document Management Systems are an effective tool for enhancing workplace communication. By making communication among employees across different locations, Document Management Solutions can help create a more positive and productive workplace environment. QualPath can help you with all of your Document Management System Needs. If your company is considering implementing a Document Management System, contact QualPath today.
Johnson, Rose. What Are the Benefits of Effective Communication in the Workplace? Houston Chronicle.