Qualpath Care

Our Equipment Maintenance and Supplies (EMS) agreement includes all labor, parts & supplies.  We extend Florida’s leading customer care program with:

  • Free memory upgrades for our Maintenance Agreement customers
  • Same day service for repairs
  • Loaners provided for equipment not repaired during the service visit
  • Original manufacturers parts utilized on all repairs
  • Extended life on preventative maintenance (PM) parts & drums
  • PMs performed on every service call
  • Major PMs completed within 30 minutes
Qualpath Brother Printers and Copiers
  • Remote diagnostics and the fastest equipment status notification in the industry
  • Factory certified technicians
  • The newest, most robust, fully integrated dispatch program insuring service requirements, machine and customer histories
  • Meter readings transmitted via e-mail on connected equipment
  • Machine error notifications transmitted via e-mail on connected equipment

QualPath selects only those manufacturers with a product line that offers the highest reliability and up-time in the industry. Kyocera, for example, yields the lowest cost of total ownership with higher-yielding supplies. In addition, we back all of our products with Florida’s most advanced service programs: QualPath Diagnostics™ and QualPath Care™.