In 1986, I started my first company: a customer-focused office equipment company called Adcom Corporation. Years later, Adcom was acquired by a large Fortune 500 company. That’s when my discontent with the copier and printer industry began in earnest.
I noticed that almost all copier and printer companies had adopted the view that selling printing products was a one-time, anonymous transaction between buyer and seller. Deeply opposed to this philosophy, I left my comfortable corporate position and vowed to start a new company – a print management company – that would value long-term customer relationships over that one-time payoff.
I founded QualPath in 2001 with the belief that purchasing your printing devices is only the beginning of a long-term partnership with our team. As president of the company, I have made it my goal to develop meaningful relationships with each and every one of our customers, and to always be available to provide them with personal assistance and support.